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For Vendors

Manage staff, services, payouts, and leave

Add team members, assign services, review payouts, and control availability using Staff and Staff Timetable.

7 min readUpdated 2026-05-27

Staff tab — team list and payouts

Open Staff in the dashboard sidebar. When you add or edit a team member, use the (i) icon next to the form title for a quick summary—help is on the form, not on each field.

  1. 1Select Add Staff Member and enter name, contact details, and role title.
  2. 2Assign the services this person can deliver (from their profile or when editing).
  3. 3Set status to Active when they should appear in booking flows.
  4. 4Open a staff row to view or edit their full profile.
  5. 5Select Payouts to review amounts calculated from completed bookings per staff member, then Back to Staff to return to the team list.

Plan limits

Your subscription plan may limit how many staff you can add. If you are at the limit, open Subscriptions to upgrade.

Assign services to staff

  • Each staff member should be linked to every service they can deliver.
  • The Services column in the staff table shows how many services are assigned.
  • You can also assign staff when creating or editing a service under Staff Assignment.
  • If you deliver services yourself, enable Keep me as a staff member on the service form instead of adding a duplicate profile.

Staff Timetable — hours, shifts, and leave

Open Staff Timetable in the sidebar. This weekly grid controls when each person can be booked.

  • Working — staff are available for bookings on that day.
  • Not working — no bookings should be offered for that day.
  • Pending / Approve — use these when your workflow requires confirming hours.
  • Add shifts for specific start and end times on a date.
  • Add leave for full days off or breaks for shorter unavailable periods.
  1. 1Select the week using the arrow buttons or Today.
  2. 2Click a day cell for a staff member to set working hours, shifts, or leave.
  3. 3Save each change and spot-check the Calendar or a test booking.
  4. 4Remove old leave dates when plans change so clients do not see blocked slots by mistake.

Why a slot may still be missing

Several rules work together

A client only sees a time when the business is open, the staff member is working, the service is active, and no leave or holiday blocks that period.

  • Business closed — check Settings → Business Holidays and business hours.
  • Staff on leave — check Staff Timetable for that person.
  • Service not assigned — link the service to the staff member.
  • Service inactive — turn the service back on under Services.

Still need help?

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