Welcome to the Tuvy Pilot! Full public launch coming soon.Welcome to the Tuvy Private Pilot! We are currently testing with a select group of local businesses. Full public launch coming soon!
Help Center
Guides for setting up and running your business on Tuvy.
Start with the area you want help with, then open a detailed guide.
Services
Create, edit, and publish offerings — including payment fees, deposits, and rebooking cycles.
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Staff
Manage team members, service assignments, Staff Earnings, timetables, and leave.
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Payments
Connect Stripe or Worldline, set pass-through fees, and review payment transactions.
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Business settings
Manage your business profile, GST, notice policies, Client Forms, locations, hours, and holiday closures.
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Discount/Promos
Create promotion rules with promo codes or auto-applied standard, bundle, and volume discounts.
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Clients
View client or student records, Retention Hub, quotes, and booking history.
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Bookings
View, filter, update, and manage bookings — including deposits and schedule changes.
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Calendar
View assigned services and bookings, and create bookings from the calendar.
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Attendance
Mark who attended recurring classes and sessions using filters and bulk actions.
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Analytics
Review revenue, booking trends, and performance charts for your business.
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Subscriptions
View your Tuvy plan, upgrade or change subscription, and understand plan limits.
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Client notifications
Send updates to ticket holders and event clients for one-time services.
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These are the guides people usually need first for this audience.
Your profile is your digital shopfront. Set business details, location, hours, and photos so you look professional.
Tuvy adapts to you. Appointments, classes/sessions, and events each use a different scheduling mode.
Offer options like Short vs Long hair, or 30 vs 60 min lessons—without creating separate services. Grow & Pro plans.
Suggest add-ons automatically when a client books—grow revenue with linked services. Grow & Pro plans.
Add staff, assign services, and set working blocks so lunch breaks and split shifts block bookings automatically.
Block dates like Christmas or Matariki so nobody can book while you are closed.
Browse another guide or contact support if your question is not covered yet.